Powerup runs a combined platform for Canadian players looking to wager on slots, live dealer tables and sports markets. The library draws from 37 providers including Pragmatic, ELA Games, Backseat Gaming, Novomatic and Amusnet, spanning categories from jackpots to arcade titles and horse racing. Our welcome package reaches up to €3,000 + 350 free spins, with separate crypto and cashback options depending on how you fund your account. We accept 10 currencies including CAD, and support is available around the clock in 16 languages.
Withdrawals operate on a five-tier VIP structure tied to your rolling 90-day activity. Level 1 players withdraw up to 500 EUR per day and 7,000 EUR per month, while Level 5 players access 1,500 EUR daily and 20,000 EUR monthly. Processing takes three business days once a request clears the queue, and our finance team works Monday to Friday between 6 AM and 5 PM GMT. A minimum monthly wager of 20 EUR must be met within the calendar month of any withdrawal request, or we reserve the right to decline it.
Canadian dollars are among the accepted currencies, so you can deposit and withdraw in your own money without converting every time.
Our Welcome Package and How to Clear It
The headline offer sits at up to €3,000 + 350 free spins, structured across multiple deposits. We also run a 10% cashback welcome bonus up to €200, and for crypto users a separate track offering up to 100 mBTC + 100 free spins. Each deposit bonus carries a 35× wagering requirement on the combined deposit and bonus amount, and you have 10 days to meet it before the balance expires.
Maximum cashout from any deposit bonus is capped at 10× the bonus amount you received. If you claimed a 50 EUR bonus, the ceiling on what you can withdraw from those funds is 500 EUR. No-deposit bonuses and free spins follow a stricter path: winnings face a 40× rollover, and cashout is limited to either 5× or 3× the bonus depending on which clause applies—the terms contradict themselves here, so we state the lower figure. Free-spin winnings specifically cap at 80 EUR.
While a bonus is active, your maximum stake is 5 EUR per round. Bet above that and the win is voided. Slots, scratch cards and keno contribute 100% toward wagering. Live games, video poker and plinko contribute 10%. Table and card games contribute nothing, and dozens of slots are excluded entirely—Book of Sun Multichance, Jack and the Beanstalk, Starburst XXXtreme, Leprechaun Riches and Sticky Bandits among them. Hundreds more are prohibited from play with an active bonus.
Triggering any of the following forfeits the bonus and its winnings: attempting a withdrawal before wagering is met, covering 24 or more roulette spots in a single bet, switching from low-weighted to high-weighted games immediately after a large win, two-tier betting strategies, or delaying bonus rounds to play them after the requirement is cleared.
| Bonus Component | Details |
|---|---|
| Welcome Package | Up to €3,000 + 350 FS |
| Crypto Welcome | Up to 100 mBTC + 100 FS |
| Welcome Cashback | 10% up to €200 |
| Wagering (Deposit Bonus) | 35× (deposit + bonus) |
| Wagering (No-Deposit) | 40× |
| Maximum Cashout | 10× bonus (deposit); 3× bonus (no-deposit) |
| Maximum Bet | 5 EUR |
| Expiry | 10 days (casino); 30 days (sports) |
Slots, Live Dealer, Jackpots and Sports Betting
Our library spans eight categories: slots, table games, jackpots, live games, arcade, sports, virtuals and horse racing. Thirty-seven providers supply the content, including Pragmatic, ELA Games, Backseat Gaming, Novomatic and Amusnet. You will find progressive jackpot titles alongside single-player table variants and live dealer studios running blackjack, roulette and baccarat in real time.
How the Mechanics Work Underneath
Every slot and live game displays an RTP percentage—the theoretical return to player over millions of spins. A 96.5% RTP means the game is programmed to pay back $96.50 for every $100 wagered, on average and over the long term. Your session will deviate wildly from that figure; RTP describes the game's design, not a guarantee for any individual player.
Volatility governs how often and how much a slot pays. Low-volatility games hit frequently with smaller wins; high-volatility titles pay rarely but in larger chunks. A low-volatility slot might return 40% of your stake every few spins, while a high-volatility game can consume fifty dead spins before delivering a win worth 200× your bet. Neither is better—the choice depends on your tolerance for swings and your bankroll size.
Paylines, or ways-to-win, define the patterns that trigger a payout. A classic five-reel slot might have 20 fixed paylines; a modern 243-ways game pays any left-to-right combination regardless of position. Megaways titles can exceed 100,000 ways on a single spin. More ways do not mean better odds—they change the frequency and size distribution of wins, and RTP already accounts for the mechanic.
A win is calculated by matching symbols on a payline according to the paytable. Land three scatter symbols and you might trigger ten free spins with a 2× multiplier; match five premium symbols on a payline and the game pays 50× your line stake. During bonus features—free spins, pick games, cascading reels—the same paytable applies unless the feature explicitly modifies it with multipliers, expanded wilds or locked reels.
Sports Betting Alongside the Games
We run a sportsbook next to the slots and live tables. The sport first deposit bonus matches 100% up to €100, with a separate 10% cashback bonus up to €500 and a weekly reload of 50% up to €500. Free-bet winnings must be rolled over 3× on singles or multibets with minimum odds of 1.5. Maximum win per customer per day across all sports bets is capped at 100,000 EUR.
Registration, Verification and Account Setup
Opening an account takes four steps. Click the Register button, enter a username, password and valid email address, read the terms and tick the box, then fill in your contact details and submit. We may request identity verification before or after you deposit, and we will always verify before processing a withdrawal.
Documents we require include a valid identity document, proof of residence issued within the last three to six months, proof of ownership of your payment method, and transaction history covering one to three months. You have 30 days from our request to provide everything. The terms state verification is usually completed within 10 days after you answer in full; the FAQ claims 24 to 48 hours. Expect the longer window and submit documents as soon as we ask.
Deposits, Withdrawals and the Rollover Threshold
We accept 10 currencies including EUR, CAD, USD, BRL and AUD. Minimum deposit and withdrawal limits are not published per method. Withdrawal limits depend on your VIP tier and reset daily and monthly:
| VIP Level | Daily Limit | Monthly Limit | Cashback |
|---|---|---|---|
| Level 1 (Novice) | 500 EUR | 7,000 EUR | 0% |
| Level 2 (Gamer) | 500 EUR | 10,000 EUR | 0% |
| Level 3 (Geek) | 800 EUR | 12,000 EUR | 5% |
| Level 4 (Pro player) | 1,000 EUR | 15,000 EUR | 10% |
| Level 5 (Arcade master) | 1,500 EUR | 20,000 EUR | 15% |
You may hold a maximum of three pending withdrawals at any time. Processing begins within three business days after your request is made, or three business days after the previous withdrawal was paid. Our finance team operates Monday to Friday, 6 AM to 5 PM GMT, so weekend requests wait until the following Monday.
Deposited funds must be rolled over at least once before withdrawal. If you deposit 100 EUR and immediately request it back without placing a bet, we charge a 10% commission with a 0.50 EUR minimum. That commission rises to 15% if you funded the account via bank card or bank transfer. A minimum monthly wager of 20 EUR must also be met within the calendar month of any withdrawal request, independent of the deposit rollover—fail that and we may decline the request outright.
Each Payment Method in Detail
We have not published a list of accepted methods. The currencies we support—EUR, CAD, USD, BRL, AUD and five others—suggest card and bank-transfer availability, but specific processors, e-wallets and crypto options are not named in our terms. Contact support before funding your account if you need confirmation on a particular method.
Processing times follow the three-business-day rule above, plus the time your bank or processor takes on its end. E-wallets typically arrive within hours once we release the funds; bank transfers can add two to four days. Refund requests must be made within 24 hours of the transaction and require identity verification.
No withdrawal fees are stated in the terms, but the rollover commission described above applies to under-wagered deposits. If you fund your account, bet nothing, and withdraw, the 10% or 15% fee will reduce what you receive.
VIP Tiers, the Shop and the Level Up Game
Your VIP level is determined by your activity over the 90 calendar days before a withdrawal request. If you place no bets for a month, your status drops automatically to Level 1. Levels 4 and 5 unlock a personal account manager; levels 3 through 5 earn cashback at 5%, 10% and 15% respectively.
Coins are earned at a rate of 1 Coin per 100 EUR wagered on our games, plus 5% of every deposit credited as coins. Tournaments and achievements also award them. Spend coins in the Shop on bonuses, free spins and sports free bets. The Level Up Game runs parallel: reach turnover thresholds to advance through 100 levels, earning free spins, bonuses or coins at each milestone. Unlocking the 100th level awards a 1,000 EUR cash prize with a 1× wagering requirement.
Mobile Access and Browser Play
We run entirely in the browser—no download required, and no native app for iOS or Android. Open the site on your phone or tablet and the layout adjusts automatically. Every game, bonus and account function available on desktop works the same way on mobile. Processing times, VIP limits and verification requirements stay identical regardless of device.
Support Channels and Response Times
Reach us via live chat or email. Live chat runs 24 hours a day, 365 days a year, and agents answer within 10 seconds according to our own stated target. Email us at [email protected] for account queries, or [email protected] for disputes. We support 16 languages including English, Suomi, German, Finnish and Hungarian.
What Sets Powerup Apart
Three mechanics distinguish us from platforms that publish identical welcome percentages. First, the minimum monthly wagering threshold of 20 EUR operates independently of deposit rollover—you must wager that amount within the calendar month of your withdrawal request or we may decline it, even if you have already turned over your deposit. Second, the VIP tier adjusts dynamically on a rolling 90-day window: a month without bets drops you to Level 1 and cuts your withdrawal limits in half or worse. Third, the Level Up Game awards a 1,000 EUR cash prize at the 100th milestone with only a 1× rollover, making it the lowest-wagering large payout we offer.
Licensing and Operational Transparency
We have not published the name of the operating company, a gambling licence number, or the regulatory body overseeing our operations. The terms refer only to "the Company" without naming it. Players in 28 jurisdictions are excluded from opening accounts or depositing, including Afghanistan, Belarus, Belgium, Bulgaria and Curaçao. Residents of Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia and Malaysia are restricted from claiming promotions even if they can register.
Powerup Delivers Range, Structure and Round-the-Clock Access
We combine 37 providers, a tiered VIP withdrawal structure, and a welcome package reaching €3,000 + 350 free spins for players comfortable navigating detailed terms. The library spans slots, live dealer, jackpots and sports betting, with arcade titles and horse racing rounding out the menu. Support answers in seconds around the clock, and the Shop and Level Up Game reward consistent play with tangible prizes.
Cashback scales from 0% to 15% depending on your 90-day activity, and personal account managers open at Level 4. Withdrawals clear in three business days once processing begins, with limits rising from 500 EUR daily at Level 1 to 1,500 EUR at Level 5. The 35× wagering requirement and 10× cashout cap on deposit bonuses sit in the middle of the market; the 5 EUR maximum bet while a bonus is active requires discipline if you normally stake higher.
Two caveats bear repeating: the 20 EUR minimum monthly wager applies to every withdrawal request within that calendar month, and the 10% to 15% commission on under-wagered deposits bites hard if you fund the account then change your mind. Read the full bonus terms before claiming, verify your identity as soon as we ask, and check your VIP tier before requesting a withdrawal so the limit does not surprise you.
Claim the welcome package and explore the library at Powerup.
Responsible Gambling
Gambling is entertainment, not income. If you find yourself chasing losses, betting money you cannot afford to lose, hiding deposits from family, or feeling anxious when you are not playing, those are signs the activity has stopped being recreational. You can request self-exclusion by contacting support via email, or ask for an account break for a shorter cooling-off period. Neither deposit limits, loss limits nor session limits are listed as tools we provide.
Canadian players can reach ConnexOntario at connexontario.ca or 1-866-531-2600 for free, confidential support 24 hours a day, 365 days a year, with text and chat in 170 languages. ConnexOntario serves Ontario specifically. For resources covering every province and territory, the Responsible Gambling Council at responsiblegambling.org operates a treatment-centre finder. International blocking software—BetBlocker and Gamban—can bar access to gambling sites across all your devices if you need that level of barrier.
If you are under 19 (or under 18 in Alberta, Manitoba or Québec), you are not permitted to gamble. This service is for 19+ users only in most of Canada, and we enforce that through identity verification before processing a withdrawal.